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EZ Print / Client Help & FAQs

Common questions.
Clear answers.

Answers to questions about commercial specifications, turnaround schedules, preflight artwork standards, delivery protocols, and institutional billing with EZ Print.

Your Trusted Printing Partner · Trading since 2017 · Centennial Tower #21-00/01

Frequently asked questions.

Browse answers organised by topic. Every print commission is custom-quoted against its precise material and schedule requirements.

Quoting & Specifications
Turnaround & Deadlines
Artwork & Preflight
Delivery & Collection
Corporate Billing & GeBIZ

Need assistance with an unlisted specification? Contact our client desk directly via WhatsApp at +65 8208 7778 or email sales@ezprint.com.sg.

Quoting & Specifications

How does EZ Print quote commercial printing projects?

Every job is quoted individually from its exact specification: finished trim size, quantity, paper stock and caliper, colour sides, surface finishing, and required delivery date. We provide transparent, itemised written quotations with no hidden processing fees.

Quoting & Specifications

Can I request custom sizes, die-cut shapes, or specialist finishing?

Yes. We accommodate custom dimensions, bespoke die-cut contours, textured paper stocks, metallic hot foil stamping, spot UV varnish, and custom folding configurations. Specify your requirements in your enquiry.

Turnaround & Deadlines

What is the standard production turnaround time?

Standard turnaround is 7–14 working days. The schedule for specialist finishing is confirmed in your quotation.

Turnaround & Deadlines

Do you provide same-day printing in Singapore?

Same-day printing available. Subject to artwork, stock and production capacity confirmation. Timing is agreed for each job.

Artwork & Preflight

How should print artwork files be prepared and supplied?

Supply press-ready PDF files at 1:1 scale with a minimum resolution of 300 DPI, all colours converted to CMYK (FOGRA39 profile recommended), and all fonts outlined to vector curves.

Artwork & Preflight

Do I need to include bleed and safe margins?

Yes. All artwork requires a minimum of 3mm bleed on all four sides beyond the trim line. Keep critical text, logos, and important design elements at least 3mm to 5mm inside the final trim edge.

Artwork & Preflight

Is artwork checked before going to print?

Artwork is checked before production. Experienced pre-press specialists inspect bleed margins, resolution, colour profiles, and layout alignment before press setup to prevent printing errors.

Delivery & Collection

What delivery options are available across Singapore?

We provide island-wide courier delivery across Singapore to corporate offices, convention centres, hotels, and retail premises. Deliveries are packaged securely in moisture-resistant cartons.

Delivery & Collection

Can I collect my printed order in person?

Collection can be arranged on request at Centennial Tower, #21-00/01, 3 Temasek Avenue, Singapore 039190. Collection by arrangement — tell us when you would like to collect and we will confirm the time.

Corporate Billing & GeBIZ

Can government bodies and statutory boards purchase via GeBIZ?

Yes. As a registered Singapore private limited company (UEN: 201706183R), EZ Print supports procurement by government ministries, statutory boards, and educational institutions via GeBIZ and Vendors@Gov e-invoicing.

Corporate Billing & GeBIZ

What payment methods are accepted for commercial orders?

We accept corporate PayNow, electronic bank transfers, and corporate invoicing upon credit review for established corporate accounts and institutions.

Turnaround & collection summary.

Standard turnaround is 7–14 working days. For urgent orders or express schedules, please check with EZ Print.

Same-day printing available. Subject to artwork, stock and production capacity confirmation. Timing is agreed for each job.

Island-wide courier delivery across Singapore. Collection by arrangement — tell us when you would like to collect and we will confirm the time.

Still have a question?

Our team at Centennial Tower is ready to assist with custom substrates, complex binding, or express project requirements.

EZ PRINT PRIVATE LIMITED
UEN: 201706183R
Centennial Tower, #21-00/01
3 Temasek Avenue, Singapore 039190

Direct Desk: sales@ezprint.com.sg · WhatsApp: +65 8208 7778

Ready to begin your project?

Submit your specifications and schedule requirements. We will prepare a clear, itemised written quotation.